Welcome to your Home in Madrid!

Páginas

  • Main
  • GranVia1
  • GranVia2
  • Mayor
  • Sol
  • Opera
  • Plaza
  • Venezia


Entrada más reciente Entrada antigua Inicio

Madrid

Contacto/ Contact us




Nieves Serrano & family


e-mail: jluisfdez@hotmail.com







Interesting Links

http://www.metromadrid.com/


http://www.aena.es/


http://www.renfe.com/


http://www.museodelprado.es//


http://www.museothyssen.org/


http://www.museoreinasofia.es/


http://www.accuweather.com/

















BEFORE ARRIVAL


A few days before your arrival we will get in contact with you via email to ask you for an estimated time of arrival and indicate to your the name and telephone of the person that will attend you in the apartment. We ask you to call the mentioned number in Madrid, Call us when you are reaching the apartment, we live very close to the aparment. Like you know, many planes arrive delayed and this way we try avoiding unnecessary waiting.

At the correct time, the person designated will be waiting at the apartment to proceed with the paying the rent , (no deposit required) handing over of the keys of the apartment, explaining how the electrical appliances work .

Except if the hour is specified, the entrance to the home is from 12, noon hours . But ask you for you arrival time to make your check in earlier if you need it and the apartment is available.

Any change of reservation dates should be communicated to us as soon as possible by email.

DURING YOUR STAY


The apartment should not be used as a place for parties, but for a place to sleep, eat, relax, etc. Our first objective is that the client has a good experience whilst in Madrid.

We hope our clients act in an adequate manner without causing bother to others by listening to music loud, or making any other noise or parties that are STRICTLY FORBIDDEN. In case of complaints from the neighbours regarding loud music or parties,

HOME RULES


3. Please, turn off the air conditioning and the lights when you leave the apartment. Remember that the client is not paying for electricity, but we are all trying to save energy.

4. Do not leave trash in the apartment on the day you are leaving. You can throw it in the containers on the street every night between 20:00 and 8:00.

All building rules and regulations must be respected.






ENTRY
At a convenient date, the keys will be handed over for the apartment, . All payments will be made in cash. Check In from. 12:00, if you wish to check in earlier let us know and we try to accommodate you

EXIT
At the scheduled time of departure, which will be realized before 11:00 a.m

ADVANCED CANCELLATION POLICY.

Cancellations notified 30 days or more in advance will be refunded with the amount payment.

Hasta pronto!

See you Soon!
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